Return & Refund Policy

Thanks for shopping on samslabels. If you are not entirely satisfied with your purchase, we’re here to help. (we do not accept returns for custom items)

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with tags. Your item needs to have the receipt or proof of purchase.

Shipping

Simply contact us and let us know then send the item back to the same address on the package your received. You will be responsible for return shipping costs. Shipping costs are not refundable. If you receive a refund , the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved , we will initiate a refund to your original method of payment. You will receive the credit within a certain time depending on your card issuer’s policy.

If you have any question on how to return your item, please contact us.